FAQ

Q. What is the difference between the comfort cotton style and anti-dustmite style?

A: The biggest difference is the material of the cloth used for the core of the pillow.We suggest mothers with allergies to use the anti-dustmite style to prevent the allergy from spreading to the child.The core used for the comfort cotton style is a material that is 3M waterproof and highly compound knitting twist cloth.The 3M waterproof design can easily prevent germs from growing in wet conditions such as splashes or milk spit.Some special cotton features are added within the core to make it fluffier.Pregnant mothers without allergy matters, this will be your best choice without a doubt.

Q. During which stage of pregnancy do I need Hugsie the most?

A: It is needed from the beginning of pregnancy to after birth!When you have just become pregnant, you can start using Hugsie pillows.It increases your sense of security during sleep, and you can use it as a leg-lifting pillow or reading pillow as well.Each pregnant mother has a different quality of sleep, but for all women in the later stage of pregnancy, it is easier to sleep sideways.Sleeping sideways is beneficial for the baby’s growth, but many mothers are afraid that side-sleeping will bring pressure to the baby inside, and those worries can cause bad sleeping conditions such as cramps or shallow sleep.In this kind of situation, we suggest you use the pillow as a cushion for the stomach, and it will also help release the pressure from your legs.Many mothers have helped prove that using Hugsie can decrease spasms, and in addition increase your sleeping quality!

Q. If the pillow is stuffed with synthetic fiber, won't it easily lose its elasticity and collapse?

A: Hugsie pillows is stuffed with Far Eastern New Century’s A-class elasticity synthetic fiber, it has strong synthetic fiber that gives good support!Our hugging pillow will suit you and your body in the best way according to your usage.After long term of usage, it is inevitable that the pillow might be a bit different from the original state, we suggest you to bring the pillow for a sunbath every now and then and beat it regularly, and it will help keep the pillow in shape.Far Eastern New Century A-class elasticity synthetic fiber – made of polyester fiber, has good elasticity, fluffy but durable, extrusion-proof (polyester fiber won’t spoil and won’t attract mites!)

Q. Can the pillow be washed?

A: We suggest bathing it under the sun and prevent water-washing, because if the cotton isn’t dried as it is supposed to be, it can easily attract germs and unnecessary bacteria.

You can still water-wash the pillow, but make sure the core of the pillow is completely dried!

Q. do I need to wash the pillow before use?

A: The water-wash is an optional choice; it is up to your personal needs.

Our product is 100% cotton and free of heavy metals, formaldehyde, and fluorescent agents, so it is perfectly fine to use it right away!

Q. How do I wash the pillow cover?

A: Just put your pillow cover into a washing bag and throw it in the washing machine!

Q. Why choose synthetic fiber instead of Styrofoam?

A: The comfort of sleeping is very important, just like a child would need a teddy bear to give it a sense of security during sleep; we believe using synthetic fiber will bring mothers the same affect.

We have tried using Styrofoam to stuff our product, but after several tests we found that Styrofoam tends to bunch up in a corner which causes bad air circulation, and the hard feeling will be a pressure to mothers, easily resulting to backache.

That is why in the end we choose to use FENC’s cotton, so that the pillow can be your best pal, just like a teddy bear!

Q. How big is the package? Can I check in the product?

A: The size of the package is 61*15*47cm.

Please double confirm to the airline if you want to check in the product.

Contact us

If you require more information, please send us an email or call +886-2-2755-6329.